Shipping policy

Shipping Policy for Wild Paws and Claws

Thank you for shopping with Wild Paws and Claws! We aim to get your pet products to you as quickly and efficiently as possible. Please read our shipping policy below to understand how we handle orders and deliveries.

Processing Time:

  • Orders placed Monday through Thursday will be processed and shipped within 48 hours (2 business days) from the time of purchase.

  • Orders placed Friday through Sunday will be processed and shipped on the following Monday (the next business day).

Delivery Time:

  • Once shipped, your order can take up to 5 working days to arrive, depending on your location.

  • Delivery times may vary due to factors beyond our control, such as weather conditions, holidays, or delays with third-party couriers.

Shipping Rates & Methods:

  • Shipping rates are calculated at checkout based on the delivery destination and the size of your order.

  • We offer standard shipping via reliable carriers. Expedited shipping options may also be available at checkout for an additional cost.

Shipping Restrictions:

  • We currently ship within the United Kingdom. International shipping may be available upon request or through specific programs.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to monitor your delivery progress. If you do not receive your tracking details within 48 hours, please contact our customer service team.

Missing or Damaged Items:

  • If your package arrives damaged or if an item is missing, please notify us within 7 days of receipt. We will work to resolve the issue promptly.

Address Accuracy:

  • Please ensure that your shipping address is correct at checkout. Wild Paws and Claws is not responsible for lost or delayed packages due to incorrect address information.

Business Days:

  • Our shipping days are Monday through Friday, excluding public holidays.

If you have any further questions or concerns regarding your order, please don’t hesitate to reach out to our customer service team at [insert contact email or phone number].

Thank you for choosing Wild Paws and Claws! We’re excited to bring joy to your pets. 🐾